Our Refund Policy
Venture Giants Enterprises Ltd.
Since venturegiant.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the contact information or product is delivered. As a customer you are responsible for understanding this upon purchasing any item at our site.
We realise that exceptional circumstances can take place; therefore, we DO honour entrepreneur requests on the basis that all Investor contacts purchased by the Entrepreneur were deemed un-contactable during the entrepreneur’s proposal validity period by email, telephone or by post.
We realise that exceptional circumstances can take place; therefore, we DO honour investorrequests on the basis that all Entrepreneur contacts purchased by the Investor were deemed un-contactable during the entrepreneur’s proposal validity period by email, telephone or by post.
https://www.venturegiants.com (Venture Giants Enterprises Ltd.) is solely a matching service and can offer no guarantee to any entrepreneur or user of the site that any registered user of Venture Giants will invest in your business proposal posting. We employ stringent credibility checks to our Investor database and each investor must complete an eligibility questionnaire, and sign a document certifying that the user is a self accredited investor amongst other things. Although these guidelines are in effect and we do everything possible to enable successful contacts, it is beyond the control of Venture Giants enterprises Ltd. to ascertain what may happen once an actual entrepreneur or angel investor match is made. We caution both parties to have patience and proceed cautiously, always ensuring that proper due diligence is taken on each party.
All Refunds require a letter to be sent via postal mail to: Return Department, Venture Giants enterprises Ltd, 197 Praed Street, Paddington, London, W2 1RH explaining the reason for the request. We reserve the right to authenticate all claims.
Our Support Team is ready to provide you with efficient professional assistance to ensure that you find the most convenient solution for your query. We will gladly review your problems per your contacting us via following means:
Entrepreneur related enquiries: firstname.lastname@example.org
Investor related enquiries: email@example.com
Please, allow 12-56 hours for our Support Team to get back to you on the problem. Requests for a refund are accepted on the above email addresses.
Our Registered Address
EA Hampstead Ltd,
197 Praed Street,
London, W2 1RH
You should accompany this request with detailed and grounded reasons why you are applying for a refund. Please ensure your request does not contradict our Terms and Conditions.